Sometimes it happens that the aNewSpring doesn't work properly anymore. To solve this problem, you can take a few steps that you can find below.

Android devices

1. Delete the aNewSpring app
2. Install the aNewSpring app again
3. Open the settings of your device and choose Apps
4. Select the aNewSpring app
5. Choose the option Storage and cache
6. Click clear cache and then clear storage
7. Restart your device
8. Start the app

Apple devices

1. Go to the Settings app
2. Choose General
3. Choose iPhone storage
4. Scroll down and choose the aNewSpring app
5. Choose Delete app in the settings of the aNewSpring app
6. Install the aNewSpring app again
7. Start the app

Do you still experience issues with the app after taking these steps? Don't hesitate to contact our Support Heroes.