○ Where can I find the orders and how can I process them manually?
In the order overview, you can see which products you have sold. When a new order comes in, the catalogue manager will receive an e-mail about this, so you will not miss any orders.
Click the Orders button on the 'Reseller' tab.
You can view each order in the list of orders. The status of orders can differ, depending on the payment method.
How do I manually process the orders?
If the access code has not yet been sent, you can click Handling and then follow the steps as they appear on the button. When done, the learner will receive an access code or registration link in their email inbox.
For example, if the learner does not pay, you can Decline the order. Find the order in the overview of all orders and process it again or delete it completely.
The following scheme provides a description of the steps when processing an order: