Subscribe learners

Last modified: 2017-11-06 15:23:54 +0100

Subscribing learners can be done in multiple ways, but it all starts at publishing your template. Check out the three steps below on how to do this.

1. Publish your template

Before you can start subscribing your learners, your template needs to be published first. Important note: When the template is published, some settings and features cannot be changed afterwards without depublishing the template again.

2. Create a course

To subscribe learners, you will need to create a course first. Important note: When creating a course, you also see the option 'Select learner group'. This is not mandatory and is linked to a specific method of subscribing learners. Only use this if it is applicable to your situation (see step 3).

3. Subscribe students

When you have created a course, you can subscribe learners. There are several methods for subscribing them. Each method allows you to send notifications of subscription to the learners:

  • Add learners manually and subscribe them. When the user has been created, you can subscribe the learner at the tab 'Learner'. Or when you go to the courseĀ and then to the tab 'Learners', you can subscribe them by choosing '+Learner'
  • Import learners and subscribe them immediately using Excel. To subscribe the learners directly when importing them, it is important that you use the column 'Course'.
  • Use access codes to let learners subscribe themselves. When you use access codes, make sure the access code box is available on the login screen. To do so, you need the Tenant-role. Go to 'Settings' -> ' Advanced settings' -> Select 'Enabled' at the access code option -> Update.
  • Subscribe via learner group(s). In some cases a learner group can provide an answer to your subscription needs. For example, if you want to subscribe the same users to different courses, of when you have specific class you need to subscribe.
  • Linking to and subscribing via our API (only for advanced users with an external registration system/program)


When you subscribe learners you will need licences. When the message 'There is not enough balance to enroll' appears, you have insufficient licences to complete the subscriptions. In this case you can contact the tenant admin of the environment. The tenant can buy licences directly at the tab 'Settings'. It is also possible to contact us if you want to buy licences. For example, when you want to pay via invoice.

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