Where can I find the orders and how can I process them manually.

Last modified: 2017-02-28 15:51:03 +0100

In the order overview, you can see which products you have sold. When a new order comes in, the catalogue manager will receive an e-mail about this, so you will not miss any orders.


Where?

Click the Orders button under the 'Reseller' tab.


How?

You can view each order in the list of orders. The status of orders can differ, depending on the payment method.

How do I manually process the orders

Handling
If the access code has not yet been sent, you can click Handling, then follow the steps as they appear in the button. When done, the learner will receive an access code or registration link in their email inbox.

Decline
For example, if the learner does not pay, you can Decline the order. In the overview of all orders, you can always find the order and process it again, or delete it completely.
In the scheme below you will find a description of the steps when processing an order:

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